Carrier Platform Engineering Status

Elevated failure rates for GitHub-hosted CI runs — Resolved

Thu, 14 May 2026 15:20:00 GMT

CI success rates have been stable for 30 minutes and the backlog of queued jobs has cleared. This incident is resolved. A brief retro will be linked below once available.

Elevated failure rates for GitHub-hosted CI runs — Monitoring

Thu, 14 May 2026 14:48:00 GMT

GitHub has applied a fix and success rates have returned to normal. We are monitoring queued and retried jobs to confirm full recovery before closing.

Elevated failure rates for GitHub-hosted CI runs — Identified

Thu, 14 May 2026 14:05:00 GMT

The issue has been identified as an upstream GitHub incident affecting runner image pulls in us-east. Impact is limited to:

Workflows using ubuntu-latest hosted runners
Backstage software templates that kick off CI on creation

Self-hosted runners are not affected. Teams needing an urgent build can re-run on a self-hosted runner label as a workaround.

Elevated failure rates for GitHub-hosted CI runs — Investigating

Thu, 14 May 2026 13:42:00 GMT

We are investigating elevated failure rates on GitHub-hosted Actions runners. Pipeline jobs that pull container images are timing out. Backstage scaffolder templates that trigger CI are also affected.

Delayed Black Duck scan results — Resolved

Thu, 02 Apr 2026 11:10:00 GMT

Scan turnaround times are back to baseline. No action is required from engineering teams.

Delayed Black Duck scan results — Monitoring

Thu, 02 Apr 2026 10:00:00 GMT

Synopsys reports a backlog in their scan queue is being worked through. Latency is improving; we are monitoring until queue depth is normal.

Delayed Black Duck scan results — Investigating

Thu, 02 Apr 2026 09:15:00 GMT

Some Black Duck SCA scans are taking longer than usual to return results. Scans are completing successfully but with added latency.